Administrative Officer Job Vacancy

Administrative Officer – Standard Operating Procedure (SOP)-Fixed Contract Duration | Office of Enrollment Management

The Administrative Officer SOP will be responsible for documenting a comprehensive standard operating procedure for the Office of Enrollment Management. This role involves collaborating with various stakeholders to document current processes and policies. The ideal candidate will have a strong background in process and policy documentation.

Job Responsibilities

• Explore existing processes, policies, and procedures within the Enrollment Services units.
• Document a comprehensive SOP manual that aligns with institutional goals and regulatory compliance.
• Consult with enrollment staff and administrative units to gather input and demonstrate the correlation across functions.
• Create process flowcharts, presentations, checklists, guides, manuals, contracts, and guidelines to support SOP implementation.
• Document quality control measures and performance metrics for enrollment operations.
• Document and archive the updates, allowing the concerned enrollment staff to efficiently review and update the deliverables as needed to reflect changes in policy, technology, or regulations.
• Highlight in the SOP the values of efficiency, transparency, quality control, and applicant experience.

Qualifications and Skills Required 

•  Bachelor’s degree in public administration, Business Administration, Educational Administration, or a related field.
• Minimum of 3 years of experience in a similar capacity.
• Knowledge of accreditation and compliance standards in higher education is an advantage.
• Proven experience in process development and documentation.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Technical writing skills.
• Excellent written and verbal communication skills.
• The following Certifications & Professional Training are an advantage:
• Lean Six Sigma (Green Belt or Yellow Belt)
• Project Management Professional (PMP)
• Records and Information Management Certification (CRM)
• Strong analytical, organizational, and project coordination skills.
• Ability to work collaboratively with cross-functional teams and communicate effectively.
• Proficiency in Microsoft Office Suite and experience with flowchart or process-mapping software (e.g., Lucidchart, Visio).
• UAE experience is an advantage.

How to Apply

Interested applicants should fill out the form.
AUS alumni are encouraged to apply. Applicants who do not meet the specified requirements will not be shortlisted. Only shortlisted candidates will be contacted.
AUS is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, gender, religion, national origin, disability, or marital status. Opportunities for employment are based solely upon one’s qualifications.