Specialist -IT Business Job Opportunity
Flydubai is hiring for IT Specialist in Business division. Flydubai is government owned airline corporation, is one of the best workplace you should admire to work in. The main objective for this position is to manage tier 2 and 3 support for flydubai’s operations departments, to ensure that IT solutions are effective and provide seamless business continuity.
About Flydubai
Dubai Aviation Corporation, doing business as flydubai, is an Emirati government-owned airline based in Dubai, United Arab Emirates. The airline mainly operates out of Terminal 2 at Dubai International Airport, though some flights fly out from Terminal 3
Key Responsibilities
- Supports and delivers on key initiatives from the business plan and technology strategy leveraging re-use, eliminating duplicate components, architectural design and use of innovative products.
- Builds and supports teams for Engineering departments and conducts pre-project studies and actively take part in lifecycle of projects using the agreed templates and laid out processes.
- Manages Service Level Agreements (SLAs) for Engineering department's IT systems and propose corrective actions on major deviations.
- Collaborates closely with designated business units to establish Maintenance Window to ensure minimum disruptions to business operations.
- Oversees emergency fixes to address critical issues and obtain timely approvals from respective departments for any outage required.
- Identifies and analyzes reporting and data warehouse requirements of the designated business areas in a timely manner and be the single point of contact for data related queries from designated business areas and liaise with IT sections to rollout effective solutions in a timely manner.
Qualifications
- Bachelor's Degree (3+ years)BS/BA degree in Information Technology.
- Masters level degree in Business/Finance/Management preferred.
- Fluent in English
Competence
- Customer Focus Team work
- Effective Communication
- Personal Accountability & Commitment to achieve
Isr Requirements
Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.